At Luxe on Eiffel , we understand that plans can change unexpectedly. Our cancellation policy is designed to offer flexibility while ensuring fairness to both guests and property owners.

Cancellation Terms

1. Full Refund: Guests who cancel their reservation at least 5 days prior to the check-in date will receive a full refund of the booking amount, excluding payment processing fees.

2. No Refund: Cancellations made after 5 days prior to the check-in date will not be eligible for a refund.

How to Cancel

To cancel a reservation, please contact me, Otto, at otto@bdfrance.fr or call/WhatsApp +33660944343. I will assist you with the cancellation process and ensure your refund is processed promptly.

Contact Information

Important Notes

You have certain rights regarding your personal information, including the right to:
Refunds will be processed within 5-10 business days from the cancellation date.
Payment processing fees incurred during the booking process are non-refundable.
In the event of an emergency or extenuating circumstances, please contact our support team for further assistance.
For any questions or assistance with your cancellation, please contact our customer support team. We are here to help!

Thank you for choosing Luxe on Eiffel. We look forward to welcoming you soon!